

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (20) |
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4 Star (2) |
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3 Star (2) |
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2 Star (0) |
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1 Star (0) |
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It took a long time to arrive, like 15 days after the likely date.
Long delivery
Bigger than other brands but they fit ok.
as described
Very beautiful pattern and layer very pleasant to the touch and easy to put
Cute print, i love it!
Beautiful, arrived early
the quality of the goods is good, but I do not recommend for long wear, the baby's ass sweats
Nagyon szuper pelus!jó minőség,pihe puhe.vízteszten is átment!nagyon hamar megérkezett!
nickel plus qu'à testé
Very accurate to picture! I love it even more in person. Shipping took about 3 1/2 weeks to the US
Super! is the same as the picture! Seller wrote when sending!
Wonderful quality. Arrived to Chile in 10 days
Comply with the picture, very good quality air
Great product, very beautiful
Very soft/not yet tested/washing machine 40 °C ok/colors slightly different the photo
Looks great, no smells or stains only took 14 days to arrive (UK)
Orders are not the first panties, quality is excellent.
Very cute!! The drawing is beautiful!! Arrived early!! Very good!!
Did not have this design and had to request another
Very nice, clear and bright image. Fully consistent with the picture and the description. They fit liners from other manufacturers.
Thank you :-)
Came quickly, about two weeks. Match The photo and description. Color bright, pattern clear, inner layer is soft and pleasant to the touch. Seller put a present, socks, very nice. Book in advance and at present, so that in not checked. Later write as in use, if not forget =) All good shopping.
Good quality, all well stitched seams