SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fitterearth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fitterearth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I pushed away from comments and regretted it. Many wrote that who wears the size M, it is better to take L, I took M, and leggings turned out to be big. It is better to take S, if your hips, the same girth as mine-96 cm.
Leggings bomb! I did not expect to see this quality for such money at all. They came without marriage. Very comfortable at first glance. They sat perfectly. I tried to squat in them, did not slip off me. The seams are neat. I have a waist 66 cm, hips 94 cm, height 164, took S. I was afraid that I would drag at the waist, M would be great. Came in a month, sent quickly. I will definitely order more.
The leggings is very good stretchy. My parametre are 171cm, 60kg. Size M fits good
All together the top and bottom $16.97. The pants cost $8.90 and I ordered a L. It took 3 months to arrive
Amazing quality!! Very happy , will buy again
They came in two weeks. The quality is good. The color is bright. The picture is not like this! Ordered a size larger than M. On the stomach, the rubber band is spoiled (does not hold. I'm wearing with. I think with would be great. Stretching. Thank you to the store. Eslib took his size at all class!
Leggings sooo cool, take it-you will not regret it! Came quickly, in two weeks, the quality of fire! I took the size in size, for training the most that, soft, dense, stretch in moderation. Thread sticking out was not and smell, too. Seller recommend!
Quality bomb! Delivery is very fast, but a little with the size did not guess a bit too big. And still not very clear where before, where the ass)
Tights sorry did not come sent through tc sdek, but the store remained in touch and the money was returned...
A little smaller than the pointed size
since white fabric and print on it, it is very thin and you can see the underwear.
very good
If you are an m ask for an l Quality price is very good! Arrived in estimated time
Parfait
Excellent very good quality and are quite thick so do not transcend
good
Corresponds to the description and photo. But small size, it is necessary to take a larger size, ob-96 ot-76 took m-it's hard to pull. Quality and color is satisfied. Delivery to moscow 2.5 weeks. Thank you and recommend the store.
Def fits sexy
Very quickly everything came and tracked, the size is exactly the same. Bright colors, the seams are even, but when bending the knees for example, the material is white. Waist is high who like these will do. with the store did not communicate. I'll leave the rest of the comments later.
Good, fits, live colors just on description
The quality is amazing! Tone done my tummy as well. I love it. You have to buy this. Shipping is really fast.
Nice colour, but quality of material isnt perfect. Secont the material is translucent
ordered two sizes bigger than my size still two sizes two small
The pattern is very beautiful, just like in the picture though the material is a little heavy and little breathable, despite what are met.
Quality price matches product, waist elastic too thin, which does not fit well.
Just like the picture. very nice colors. i weigh 60 kilos and i'm 1; 61. i got the size l perfect.
Everything is perfect.
Fits a little small
Normal leygens, at its 46 size ordered xl, very small, the ass shines through, on top i put on shorts, but for my money normally
produit identique à la photo.
All in order and very good quality
Danke
Everything is fine.
Normal
Impeccable very fast delivery
Product identical to the picture
The product clearly fits the description, bright. Only when stretched, gray stripes are visible as if transparent, price-quality!
Thank u for the order I'm satisfied
Good material, for size 40, the only paste is q when stretching is gray q black but still looks pretty
The item I have purchased come to me with a good condition.
Black is not black Translucent
It's ta very well it looks good quality and fits very well to my body, the only thing you have to ask for an a or two plus sizes because they are small i asked for the xl mido 170 and p is or 75 kilos. An xxl will be fine. But i totally recommend it.
Delivery is fast, the wife likes.
Excellent time but came well
Fast delivery, cool leggings, 44-46 size sat perfectly, slightly translucent, but not critical
Shorter Q described A little transparent .. Measure 1,70 and ordered a S looks a little small
Très bien
Trouser leg very small side left no compatible Google the right side
Väga ilusad I mugavad KUID paistavad läbi.
Thin quality