Product Description
Customer Reviews (21)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fitterearth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fitterearth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (12) |
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4 Star (4) |
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3 Star (5) |
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2 Star (0) |
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1 Star (0) |
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buttons do not open
Beautiful dress, fully consistent with the description
Fabric different than שחשבתי. More everyday ומקומט
good buy for the price!
Dress as per these money is OK
The strap was torn off when fitting, sewn well, synthetics, but pleasant
Good style sarafan, but not performance, and first of all because not summer material-thick synthetic 85% polyester and 15% spandex, size m came well, my parameters 84-75-93
Better in the picture than i put on, not bad, but it wasn't what i expected.
Super sexy dress color very Ladny
it is kinda see through so i will have to figure something out
Beautiful, it looks great on me. I'll wear it this summer from premama and perfectly fit the belly. Not transparent and shipping has been super fast!!
The dress is good, the material stretches a little to the touch pleasant. I ordered more khaki colors, there the material is more cotton and does not stretch already, also good. the order was sent quickly, received for a month, although on the track came earlier, it was processed for a long time in our mail-sorting center. Thanks to the store.
For their money well)
Dress sent very quickly. Perfect size. The material is very pleasant, does not bend too much. Intense colors. I would recommend.
The dress is good. I so think that each color from different fabric. There is such a striped, it is synthetic. And it looks like hb. I liked the fabric very much, but on it the spot is white, like white (
Beautiful dress, I recomend this store
When you buy this dress order at least 2 more sizes. I ordered size l, i'm 173 and what should be the waist is below my bust. The length of the dress reaches me just below the knee. Otherwise all good. The fabric is thick that leaves no transparencies.
dress came. delivery very fast. all great, size fits. thank you store
I like the fabric.
Poor quality material
Take size bigger.