We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (28) |
|
4 Star (2) |
|
3 Star (1) |
|
2 Star (0) |
|
1 Star (0) |
|
Product very cool without niemiłego odor
The shipment was super fast, the bag is great and comfortable. A little bit small, but for this price is excellent! I am very satisfied and recommend the store.I will definitely order more! Thank you.
Bag as bag: not corduroy. Sewn not ice, everywhere thread, seam on the seam, there is a certain spot. Reached in 2 weeks: quickly-and this is a plus.
Very fast delivery to belarus. I ordered a second time. Thank you store.
looks like the picture, very good bag i like it so much i orderd 2 for me this and in black and w for my friend. very good material and arrived super fast.
The bag is just super, i order not the first time this store has everything very high quality. Thank you very much for your goods. Prosperity to you.
The bag for this money is cool, i liked it very much, the quality is satisfied.
The bag came quickly, for 20 days in irkutsk. Inside lining. The seams are even.
Smaller than I thought
Great! All quality. Thank you.
perfect size, just like the photo
Everything is fine. Unpleasant smell almost no
Very nice and good quality. It's smaller than it looks.
The bag is very good, the second one came, everything is super. Shipping is very fast
All as in the photo
Good quality, color a bit darker than in pictures. The bag in reality is more of a mustard yellow, which is beautiful!
Goods consistent with the description. Recommend and best regards.
Super Very like Very comfortable
Delivery fast. Bag as the picture. Quality standards, do not bother
Just came off one button
Excellent design! I use it every day. I want all the colors!
Towar bardzo dobrej jakości
Итак, сумка пришла достаточно быстро до Лен. Обл. ( приблизительно месяц, может чуть меньше). В принципе сумкой я довольна, есть пару нюансов по типу торчащих ниток, но это не так уж критично, хоть и обидно за такие деньги, внутри есть подкладка, которая вполне хорошо сшита и можно не беспокоиться о том что у тебя что-то вывалится, ручки выглядят очень хлипкими, но это мы ещё проверим. На мое удивление она достаточно вместительная, но при этом небольшая (косметичка, вода и кошелёк влезли, значит уже збс). Была бы она ещё на молнии так вообще цены бы ей не было, а так хороша. Тупо четыре звезды за нитки, а так советую.)
Все, как на картинке, нити не торчат. Сшито хорошо. Доставка быстрая
Sac très conforme photo . Reçu rapidement en région parisienne merci
Igual a las fotos
very trendy and light weight...
Sencillo y bonito..ponible para diario
Сумочка пришла довольно быстро, размер полностью устраивает, очень вместительная, к тому же ещё и очень красивая
A bit smaller than what i expected but still a good product
Sac très joli mais petit